REPORT WATER EMERGENCY

Report a Water Emergency

If you’re experiencing a water emergency, Northwest Water Supply is here to help. We understand the importance of immediate assistance when it comes to water-related issues, and our dedicated team is ready to respond promptly to ensure your safety and peace of mind.

To report a water emergency, please follow these steps>>

Call Us:

The quickest way to report a water emergency is by phone. Our emergency hotline is available 24/7, so you can reach us anytime, day or night. Simply dial (910)261-4696 to speak with a member of our team.

Provide Details

When you call, be prepared to provide details about the nature of the emergency, such as the location of the problem, the type of issue you're experiencing, and any other relevant information. The more details you can provide, the better equipped we'll be to address the situation efficiently.

Stay Safe

If the water emergency poses a risk to your safety or property, take appropriate precautions to protect yourself and your loved ones. This may include shutting off the main water supply or evacuating the area until help arrives.

Follow Instructions

Once you've reported the emergency, our team will guide you through the next steps. This may involve additional instructions or precautions to take while we work to resolve the issue.

At Northwest Water Supply, your safety and satisfaction are our top priorities. If you’re experiencing a water emergency, don’t hesitate to contact us. We’re here to help you when you need it most.

REPORT WATER EMERGENCY